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1. Q: Are you a factory or trading company? A:We are a factory
2. Q: Where is your factory located? How can I visit there? A:Our factory is located in Zhuhai City, Guangdong Province, China, about 1 hours by ship from Shenzhen. All our clients, from home or abroad, are warmly welcome to visit us!
3. Q: How can I get some samples? A: We are honored to offer you samples.
4. Q: How does your factory do regarding quality control? A:Quality is priority. Haiyuan people always attach great importance to quality controlling from the very beginning to the very end. Our factory has gained ISO9001, ISO14001, CE, FCC, RoHS, C-TICK, PSE authentication.
5. Q: What is your after-sale service? A: we offer 100% guarantee on our product and agree 1:1 replace any defective products.
6. Q: What is your MOQ? A: Any quantity is acceptable for your order. And the price is negotiable for large quantity.
7. Q: When will you make the delivery?
A: We can make the delivery within 3-15 working days according to the size of your order.